What To Do If You Are Unable to Access the Menu Bar
Acrobat Reader Accessibility Settings • Accessing PDF Files with Adobe Acrobat Reader DC
Module 10.1.1: What To Do If You Are Unable to Access the Menu Bar
A problem began surfacing with our clients in early 2023. If you press Alt, and do not hear “File menu,” you need to disable the newest version of Acrobat reader. Otherwise, menu items will not be accessible. Steps for doing this are: Press Alt F which lands on Open. Up or Down arrow to Disable New Acrobat Reader (Up arrowing is faster), and press Enter. Tab to the Restart button and press Enter. You land in a dialog where you can learn about the paid version of Acrobat. Tab to the Close button and press Enter. Press Alt and the menu bar should now open normally, first landing you on the File menu. You can now follow the steps listed in the previous module for accessing the Setup Wizard and disabling Protected view in Preferences.
Acrobat Reader Accessibility Settings
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